Retail 2020: Trends In India


Retail is absolutely booming in India right now. And experts are of the opinion that it will only get better. In fact, statistics indicate that the retail sector in India is growing by a whopping approximate value of 12% per annum, meaning that, by 2020, retail could very well value at about 1 trillion dollars in India.

But before we get to the trends in question, here’s a look at the major factors currently influencing this speedy growth:

Current Factors Aiding the Growth of Retail in India

 Advancements in online technology:

There is no doubt that the rapid advancements of technology – especially in the online realm of business – have had a huge influence on the retail sector in India. This is also probably why the Indian retail sector is working at its peak in the current era.


Urbanization and attitudinal shifts in people and businesses in India have greatly affected the growth of the retail sector.

Extensive numbers of offline and online retail stores:

In addition to traditional retail channels (such as small grocery stores and the like), the retail sector in India also includes supermarkets, hypermarkets, all other kinds of organized retail outlets, and even online retail markets. In fact, a large chunk of this retail growth is both dependent on and consequent of the largest ecommerce market that has been steadily growing in India during the last couple of years.

So, now that that’s out of the way, check out the assumptions for retail in India by 2020:

Definite Trends to Watch for Regarding the Indian Retail Sector for the Next Five Years


Expect the considerable growth of the retail sector as a certainty:

Now, there are plenty of statistics that often predict the growth of a sector, but often (in the end) falls flat. However, why we are pretty certain that won’t be the case here is because of certain facts and trends: For one, modern trade (on a global level) in itself is expected to double in growth in 2020. And with Indian ecommerce stores firmly established in the online sphere, India automatically shares in that prediction for retail growth too.

Availability of goods and services will no longer be limited based on location or area:

Right now, everything from goods to various kinds of services has already entered the retail sector of India – which makes these goods and services much more easily available as well. For instance, think of how it was to book a train ticket before with only a single outlet or two available in a single location. While now, there are umpteen travel agencies as well as a number of online platforms available to you.

Add-on services in addition to the primary function will become the norm:

Consider again the above example of travel agencies: You don’t just book one-way and two-way tickets anymore. You can book for anything from the type of meals you take, to whether you want a car or a mini-van to pick you up at your destination – as well as many other things. Consequently, the availability of such services and options will only continue to grow.

Ecommerce establishments will continue to grow exponentially:

From a time when online shopping and the like were still new and rare, we’ve shifted to an age where we’re literally spoilt for choice when we shop online. And, such instances are only growing in India thanks to the obviously booming success of ecommerce.

As such, digital retail stores are bound to grow. And here’s why:

One, the relatively lower cost of running an online store when compared to a brick and mortar store.

  • Two, customers generally get a lower price for their goods and services online due to the fact that online store owners have fewer overhead costs. And when you pair that with the many discounts and offers that flit around online almost daily, it’s no wonder more and more customers move to shop online.
  • Three, the mobile platform is growing exponentially and e-stores have already started building mobile apps for their stores, thus making it even more accessible.
  • Four, Internet costs are lower than ever and are predicted to reduce even further, thereby making online shopping even more of an enticing prospect for Indian customers.


Mobile platforms will be the reigning platform for online retail:

As the era of the smartphone shows, adapting to the mobile platform is already a must for e-stores. And expert opinion and research only support that the mobile platform will continue to gain power in the coming years. There are a few hitches as well to watch out for though – which is the only reason why Indian retail growth is not progressing as smoothly as it could. Shaky economics is one of the hitches. Also, changes are needed regarding the way goods are priced and the effectiveness of Indian retail workflows (both online and offline).

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Top 5 Mobile Apps for Small Business Owners in India


There is a misconception that mobile apps are only for end-consumers. There are a whole range of mobile apps in the productivity, storage and financial services space for example which small businesses can also use. This article lists the top five based on our understanding of the most pressing needs of SME’s in India.

 1. Expensify


Expensify is a well organised, paperless cloud-based expense report solution mobile application. Expensify allows the users to sync their credit cards and bank accounts with the system, so expenses are tracked and recorded automatically, which is much easier.

Expensify includes various features like administration, compliance, expenses, receipts, mobile access and integrations. This mobile app even organizes expenses by trip or by payment method where users can keep track of their expenses and miles travelled all at once.  The user can upload or email the receipt image. The expensify mobile app makes the uploading process so easy that the user can do it anywhere. There is an unlimited amount of storage for receipts to ensure that no expense goes unaccounted. Expensify supports the popular accounting software Quickbook and is also available on iphone, android, blackberry devices.

2. Basecamp


Basecamp is perfect for small business owners who want to control some of the chaos. The mobile app is designed to help teams finish projects together while allowing for different roles, responsibilities, and objectives.

Basecamp is among the top project management mobile application software options for small businesses. Whether your project is big or small basecamp helps you to manage all. It is the only project management app which allows managing single page projects. The user can have a quick look on single or multiple projects. The interface includes sharing files, scheduling appointments, discussing projects, calendars and to-do lists. Basecamp mobile app is easy to afford, as they offer five different plans which can be selected according to your need and budget.

If you are a business owner, whether big or small, Basecamp helps you to stay on top of every project. You can keep a track on who is doing what, assign work, review day summary, review the work, and evaluate pending tasks – all under one roof.

3. Dropbox


Dropbox is one of the most popular free online file storage/ sharing services. It allows you to simply store and share documents, videos, and photos and access them anywhere anytime on any device when you need them. The user can install the Dropbox mobile app on their smartphone for easy and quick access to the files

Dropbox can be very useful for Small business owners and their employees. It is important for any business to store important files and data in different places so that in the case of any adversity the data is secured. Being an absolutely free service, it allows the user to retrieve the data or file. It retains the history of the file added and deleted within 30 days.



QuickBooks, the #1 accounting solution for small business, is a smart alternative to spreadsheets. QuickBooks Online simplifies the process even further for small business owners by giving them the freedom to work anywhere from a smartphone or computer with the QuickBooks mobile app. Quickbooks is synonymous with small business accounting. It is designed for small businesses aiming at helping users to manage each of their accounting functions, including accounts payable, accounts receivable, sales invoicing, expense billing, credit card management and financial reporting.Quickbooks mobile app allows the user to access the business finance anytime, anywhere and on any device. It supports all devices- mobile, desktops and tabs. QuickBooks mobile app is a well organised and searchable service which offers you all the details in one place. It also tracks every sale you make and every expense you incur.

5. ICICI Net Banking App


Although we have taken the example of ICICI, any banking mobile application has become a must for any small business owner in India. ICICI Net Banking App or ICICI Bank iMobile is the most comprehensive and secured official mobile banking app by ICICI bank. With ICICI Bank iMobile any user can practically perform all the internet banking transactions on mobiles phones .The application allows business owners to transfer funds to ICICI and Non ICICI Bank accounts, check account balance, pay utility bills and taxes and such other services.  Customers can also pay insurance premium through this facility. ICICI Bank offers this facility free of charge to customers.

Post By NeoGrowth CreditBusiness Loans specially created for Retailers & Online Sellers

For more Information – email us on

Or Give Missed Call @ 08080861166